OUR SERVICE
24/7 Live Chat and advice
Our IT experts are on standby 24/7. So if you need advice when choosing a product, need support during installation, or help to solve unexpected issues, we’re here for you all the way. Our call center never closes. We’re open 24/7 for trusted advice. So if you want to talk with a real person, simply call, email, or get in touch via live chat — and we’ll do what we can to help..
It’s good to know that the people you’ll speak with aren’t merely message takers with limited ability working off a script. Instead, all our advisers are self-confessed techies who’ve previously worked in Microsoft call centers. This means no questions are off limits — we can help solve the easiest to the most head-scratching problem. What’s more the team are patient and friendly.
We’re here to care for you and serve you well — not fob you off or scare you off with lingo or jargon! It means you can benefit from the experience and know-how of a passionate team — committed to help you get the right software downloaded and working fast.