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Shipping & Returns

RETURN POLICY

SaveOnIt strives to provide our customers with excellent assistance and to provide them with fair return services. To ensure our customers are satisfied with the product(s) they order, we offer two different types of product guarantees.

1. Physical Goods Product Guarantee:

All Physical goods have a 30 day Money Back Guarantee, given that the licenses are not activated per Microsoft’s EULA policy. Within 30 days of delivery, SaveOnIt will refund the full amount, minus the cost of shipping, on new, unopened items. Before returning any physical product, you must obtain authorization by contacting us by email at sales@saveonit.com or phone at +1 888-565-9142.

SaveOnIt will pay the return shipping for incorrect or defective items for any Save on It Software shipping error. This estimate includes the shipping time back to our company, an authorization check, and refund processing. Refunds can only issued in the form of the original method of payment. If you receive an incorrect or defective item due to an error on our part and would like a replacement, SaveOnIt will pay the return shipping price for the incorrect item and ship the correct item out to the customer via upgraded shipping.

2. Electronic and Digital Goods:

For electronic delivery, SaveOnIt will process the product/license key through manufacturer verification to make sure the product has not yet been activated or tampered with, If the products have never been activated Saveonit.com will activate your purchase 100% without any fees or any other charges.

If you are a Saveonit.com customer and have bought a product key with us, you are protected by our Lifetime Product Warranty, which means your Digital licenses are 100% guaranteed for life to remain activated for the PC/MAC you have bought them for. If somehow your license has any issues get in touch with us via Live chat or Sales@saveonit.com and we’ll give you a replacement for your product immediately.

If you have not activated your products and would like to return your products, we will make sure the products are not tampered with, and refund you 100% of your purchase For Immediate refund inquiries please contact - sales@saveonit.com or phone at +1 888-565-9142.

Refund Processing time

Customers can expect to receive a refund within 10 Business days.

Microsoft Office 365 - Non-Refundable! We are unable to send these keys back to Microsoft so we cannot refund any Office 365 purchases requires 30 day notice of cancellation.

Saveonit.com has a strict policy against defective goods being sent to our customers if you feel you have received any defective physical or digital product please contact us immediately on sales@saveonit.com or phone at +1 888-565-9142, we will refund or replace 100% of your purchase no questions asked.

SHIPPING

We can ship to nearly any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When an order is placed online or through our customer service department, the estimated time frame for delivery is based upon several factors, including the destination, shipping method, and when the order was placed.
Most products ship same day. Here are estimated processing and delivery time frames for each shipping method:

  • Ground: 1-2 days processing time. 4 - 10 Business days for delivery.
  • Express Saver: 1-2 days processing time. 2 - 3 Business days for delivery.
  • Standard Overnight: 1-2 days processing time. 1 Business day for delivery.

Please keep in mind that these times are an estimation. Depending on product availability, it is possible your product may arrive on a sooner date.

ELECTRONIC DELIVERY

If you purchase your product(s) and it states they have an electronic delivery method or download, you will receive the required product/license key by email the same day your order is confirmed.