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Microsoft Corporation Dynamics 365 for Field Service, Enterprise Edition - Resource Scheduling Optimization—GOV

Microsoft Corporation Dynamics 365 for Field Service, Enterprise Edition - Resource Scheduling Optimization—GOV
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Microsoft Corporation Dynamics 365 for Field Service, Enterprise Edition - Resource Scheduling Optimization—GOV

For government offices that focus on field services such as repairs and installations, it can be difficult to keep up with the vast amount of scheduling and customer service demands that come up on a daily basis. In an ideal world, you could always match the best technicians to the jobs they are most suited for and make sure they always get their on-time, finishing the jobs quickly, and leaving the customer satisfied, but doing that can seem impossible.

What Is Microsoft Dynamics?

Microsoft Dynamics is an application that is focused on providing the best solutions available for your enterprise resource planning and customer service management needs. Dynamics works in partnership with other Microsoft programs, such as SharePoint, Outlook, Azure, and the Office 365 program suite, to provide all of your business solutions.

Dynamics is available to work for any size business, from the smallest offices up to large corporations.

Versions of Microsoft Dynamics

Microsoft divides Dynamics into different versions to specialize in the particular needs of individual businesses. There is Dynamics 365 of Customer Service, Dynamics 365 for Project Service Automation, Dynamics 365 for Sales, and Dynamics 365 for Retail, just as a beginning.

This edition focuses on Field Service solutions for businesses.

Editions of Microsoft Dynamics

Microsoft Dynamics comes in two main editions: Business and Enterprise. Business is for those offices that require fewer of the advanced features available in Microsoft Dynamics, while Enterprise contains all of the features for the full benefit of the program.

What Is 365?

Microsoft Dynamics can be purchased on the 365 plan, which is a fee-based licensing agreement between Microsoft and the customer. In exchange for monthly or annual payments, Microsoft Dynamics for Field Service Enterprise will not only remain active, it will come with a number of benefits, such as free upgrades to the latest version. 365 has a strong connection to the cloud and makes it possible to achieve more solutions through cloud-based programs and saved data than traditional methods.

What Is Resource Scheduling Optimization?

Resource Scheduling Optimization allows you to automate the scheduling multiple bookings that occur on a regular basis. It takes into account all the constraints on your office, including skills needed, work hours required, and ideal schedules, as well as the resources you have available. It can work with Common Scheduling Solutions to schedule the ideal time to work on cases and opportunities.

What Is an Open Government License?

An Open Government License is a volume license for government offices that allows flexibility in the number of licenses needed to accommodate the whole office. Ideally, it works with between two and 250 users, but more can be allowed, although it may affect usability. Government offices are required to use Open Government Licenses to access Microsoft Dynamics 365.

Microsoft Dynamics 365 for Field Service Enterprise Features

Microsoft Dynamics 365 for Field Service Enterprise includes features that cover every aspect of field service management, from dispatching the right people to providing customers with the best interactions. It also makes it possible to innovate beyond the limits you are currently at in your government office.

Resource optimizationGet more from your scheduling and your inventory with Dynamics. You can automate your scheduling to make sure the right person with the right expertise is always sent out for the right appointments. Dispatchers can drag and drop across an interactive scheduling board to move resources across multiple work orders where they can be best utilized. Sync all your inventory for real-time tracking of all your resources, making it possible to forecast intelligently.

Increase the effectiveness and efficiency of techniciansDynamics makes sure your technicians always show up on-time to their appointments with detailed directions and work orders. Share customer histories with technicians to improve overall performance, while boosting efficiency while completing the work order with mobile access.

Utilize Internet of Things to improve outcomesWith Dynamics, you can diagnose problems before a customer even becomes aware, providing more efficiency to solve the issue before it is even an issue. Work orders and dispatching can be automated to save time and make sure the right technicians are always paired with the right orders. Transform your whole office scheduling system by going from scheduled maintenance to just-in-time maintenance based off new predictive abilities.

Build better customer relationshipsWhether you work with customers, clients, or constituents, all office business comes down to the relationships you can build. Dynamics provides advanced abilities to make sure every customer interaction leads to satisfaction and increased trust. Share more with the customer, such as quotes and precise scheduling information to improve transparency. Give customers the ability to track all services and scheduling to make sure that transparency is followed through with service. Provide automated reminders through either voice or text messages to allow customers to prepare for a technician’s arrival.

Adapt and innovate more freely and more safelyDynamics allows your office to build and deploy apps that can make your work more adaptable to your individual office needs. It also provides incredible insights discovered through artificial intelligence that can lead to new office innovations. Finally, Microsoft provides safeguards to all your data saved in their datacenters, making sure every time you use Dynamics, your data is safe.

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Microsoft Corporation Dynamics 365 for Field Service, Enterprise Edition System Requirements

These are minimum system requirements for installing Microsoft Corporation Dynamics 365 for Field Service, Enterprise Edition - Resource Scheduling Optimization—GOV

  • Processor: x64 dual-core 1.5 GHz minimum; x64 quad-core 2 Ghz recommended
  • RAM: 4 GB minimum; 8 GB or more recommended
  • Available Disk Space: 10 GB minimum; 40 GB or more recommended

Get Microsoft Dynamics 365 for Field Service Enterprise at Save On IT

Save On IT has Microsoft Dynamics 365 for Field Service Enterprise at the lowest price anywhere online, guaranteed. Our experts are available 24/7 to answer any of your questions about Dynamics, its various versions and editions, as well as any installation concerns you have. You can contact us either on-site or by calling +1 888-565-9142.

Refund Policy

We make every effort to only provide functional product keys. If yours doesn’t work, our experts will work with you to find out how to solve the problem. If they can’t figure it out, you get a brand-new product key for free within 90 days of your purchase. No refunds, but we’ll get your product working.

Our Orders & Returns page explains more.

End-User License Agreement

Our complete End-User License Agreement is also available on our website.

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You can transfer your software to another computer that belongs to you, but this can only be done once every 90 days (exceptions can be made for hardware failure). The computer you transferred to becomes the licensed computer.

Yes, if you are the original licensed user, you may transfer your product license to another user. You must make sure the new user reads and agrees to the terms of the licence agreement before transfer. Before transferring the license to another computer, you must remove it from the current licensed computer.

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Microsoft Corporation Dynamics 365 for Field Service, Enterprise Edition - Resource Scheduling Optimization—GOV

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